Karnataka Housing Board v. K.A. Nagamani
Background
The respondent had booked a flat with the Karnataka Housing Board, which later substituted it with a costlier flat; when she sought a refund instead, the Board returned her deposit after deducting a sum, leading to a long-running consumer complaint. After multiple rounds of litigation, the Supreme Court itself finally fixed the compensation in 2012, directing the Board to pay 18% interest on the deposited amount, refund the deducted sum, and pay compensation and costs. A fresh dispute then arose at the execution stage over how much the Board actually owed under that 2012 order, which went through the District Forum, the State Commission, and then to the National Commission, which entertained a revision petition filed by the Board against the State Commission's execution-appeal order and modified the amount payable.
Decision Breakdown
The core legal question was whether a revision petition under Section 21(b) of the Consumer Protection Act, 1986 could lie before the National Commission against an order passed by the State Commission in execution/appeal proceedings. The Supreme Court held it could not: Section 21(b) does not empower the National Commission to entertain a revision against a State Commission order passed in execution proceedings, so the National Commission had committed a jurisdictional error in entertaining the Board's revision petition. The Court also noted that the National Commission's recalculation would have resulted in interest being awarded twice on the same deducted sum (once by including it in the principal and again separately), compounding the jurisdictional error with a computational one. It therefore affirmed the Delhi High Court's judgment, which had already set aside the National Commission's order on the maintainability ground, and disposed of the appeal.
Lesson Learnt
Consumer forums' revisional powers are strictly limited by statute: a party cannot use a revision petition to reopen an execution order of the State Commission merely because it disagrees with the computation, and doing so is itself a jurisdictional error that higher courts will correct regardless of the underlying merits.